Product Manager

Product Management | Edinburgh, United Kingdom

Background

Intelligentpos provides an innovative, easy to use, tablet based point of sale solution (intelligentpos®) to small and medium businesses. A low cost, powerful software as a service (SaaS) solution that brings the power and insight of a full scale Point of Sale solution to small and medium businesses at a fraction of the cost.

In 2016, iZettle expanded its commerce platform with the acquisition of intelligentpos an innovative, easy to use, iPad based based point of sale solution. iZettle Group is investing heavily in the local operations in Edinburgh to position intelligentpos as the group’s lead POS offering for small businesses in the retail and hospitality space.

The Candidate:

The Product Manager will be working closely with our Head of Product and UX designer to contribute to the overall strategic roadmap (both current requirements and future enhancements). In this role,you will analyse the current market to generate competitor insight to target future and existing customers’ needs.

 

The ideal candidate will have previous experience working as a Product Manager, ideally within a SaaS organisation. You will possess a good technical knowledge of our product and be able to establish a shared vision amongst the team. You will enjoy working in an agile, fast paced environment where you are given the autonomy to make key decisions. Experience working in the retail or hospitality industry highly desirable.

 

Key Responsibilities:

  • Ownership of intelligentpos’ backoffice products – Backoffice application administration, sales reporting and insights
  • Obtain useful customer insight via feedback channels and research
  • Analyse trial and paid user activity in order to improve the product churn
  • Work closely with Sales, Support & Marketing to launch or release new products or versions
  • Sitting on the roadmap committee to assist in shaping the direction of the product
  • Balancing user requests with commercial goals, backing this up with business cases
  • Prioritising requests and resource to extract maximum value
  • Working with head of development to assist creating and managing full product release lifecycle, including carding-up of squad work on Jira
  • Improve the overall UX of products
  • Build & manage an actionable product roadmap and development plan
  • Create documentation for product requirements and user stories
  • Collaborating with marketing, sales and support managers to brief teams around product releases
  • Creating documentation for the above

Key Experience:

  • Working knowledge of Agile / Jira
  • Experience with SaaS product design and delivery
  • The ability to communicate and present ideas effectively to a variety of audiences : technical, support and sales
  • A solid understanding of UX and previous experience of improving UX within a role
  • Working with squads of developers
  • Experience of translating product visions into strategies and plans
  • Strong product planning skills and ability to schedule effectively
  • An excellent knowledge of how to engage with business and technology stakeholders

You should have:

  • A hands-on attitude suitable for a ‘startup’ business
  • A passion for learning
  • Strong attention to detail
  • Curiosity for the latest trends and industry information
  • Strong Communication and organisational skills

Why Intelligentpos?

It is a fun place to work where everyone's input is respected and valued. The casual working environment incorporates open channels of communication and operates in an extremely agile fashion with important decisions being made daily. We can also offer all of the perks below:

  •      Casual work environment and hours
  •      Casual dress code
  •      MacBook
  •      Flexi-time (where appropriate)
  •      Contributory Pension Scheme
  •      Private Health Insurance
  •      Group Life Assurance
  •      Highly competitive salary
  •      50% subsidised iPad ownership scheme
  •      Unlimited free soft drinks & tea/coffee
  •      Monthly events and complimentary team dinner
  •      Free breakfast

Thinking of joining one of the most promising tech startups in Europe? Of course you are! Apply and we will transform small business commerce together!