Description

• Assign all Jet Linx Member flights to in-fleet or off-fleet aircraft while considering a number of factors including client preference, financial profit/loss, aircraft performance, etc.
• Source off-fleet aircraft when necessary
• Handle all details with off-fleet vendors including trip itineraries, payment, etc.
• Assist in recovering any Member/Charter/Owner mechanical issues
• Resolve any pop-up/ASAP flights in a timely manner
• Work with Fleet Optimization Managers on a daily basis to ensure appropriate hours are on the fleet and that appropriate trade-offs are being made regarding outsourcing vs. flying aircraft within the fleet
• Work with Flight Concierge Team to provide options, solutions, and the highest level of customer service
• Assist in identifying monthly, quarterly and annual department goals
• Research, collect, analyze and interpret industry trends both nationally and within local markets to ensure the brand is being marketed and considered
• Serve as point of contact for off-fleet vendor relations, handling any service issues/concerns
• Arrange site visits with off-fleet vendors when necessary to bolster relationships and improve service
• Maintain solid understanding of local and national trends
• Share in the on-call rotation as needed and on designated nights/holidays
• Assist with Charter Sales duties as assigned
• Other related duties as assigned

• Possess well-rounded understanding of JLA business model and projected growth
• Ability to think outside of the box
• Strong interpersonal communication skills
• Competence in Microsoft Office Suite application
• Ability to effectively interact with all levels of the Company
• Strong attention to detail and organizational skills
• Ability to handle and maintain the confidentiality of sensitive information
• Ability to work under minimal supervision
• Ability to exercise independent judgment, discretions and initiative
• Self-motivated and independent problem-solving ability
• Excellent verbal and written skills
• Ability to travel as needed
• Ability to work non-traditional hours as needed

• Bachelor’s degree in a related field;
• 3 or more years of related Aviation experience;
• Or, equivalent combination of education and experience

• Majority of work is completed in a normal office work environment
• Communicate through verbal, written and/or electronic means
• Operate office equipment such as telephone, computer, printer, fax, postage meter, etc.
• Move up to 25 pounds on an infrequent basis
• Access filing cabinets, drawers and shelves of varying heights